Privacy Policies

Updated March 28, 2024

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

  • tick This data privacy policy (hereinafter “the policy”) has been revised as of March 28, 2024.
  • tick Saturn Software ensures that it complies with all laws on the protection of personal information as well as laws on individual rights. Saturne Software also ensures that it respects the integrity and confidentiality of data and uses users’ personal information appropriately.
  • tick This policy is not a contract of any nature and no rights, conditions or obligations arise from this policy. The contract drawn up between Saturn software and its customers will be applied jointly with this policy.
  • tick This policy will also be read in accordance with our terms of use. Any inconsistency, if any, will be handled by Saturn Software. Customers can report inconsistencies if necessary.

1. The purpose of this privacy policy

The purpose of this privacy policy is to inform users of our site what personal data we will collect as well as the following information, if applicable:

  • tick Personal data we will collect
  • tick Use of collected data
  • tick Who has access to the data collected
  • tick The rights of website users
  • tick The website's cookie policy

2. Applicable laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA). Any dispute arising from this policy will be subject to the exclusive jurisdiction of the courts of the province of Quebec.

3. Consent

Users agree that by using our website, they consent to:

  • tick the conditions set out in this privacy policy and
  • tick the collection, use and retention of the data listed in this policy.

4. Personal data we collect

4.1. Data collected automatically

When you visit and use our site, we may automatically collect and store the following information:

  • tick IP adress
  • tick Location
  • tick Links a user clicks while using the website
  • tick Content that the user consults on our site

4.2. Data collected non-automatically

We may also collect the following data when you perform certain functions on our site:

  • tick First and last name
  • tick E-mail
  • tick Phone number

This data may be collected using the following methods:

  • tick Quote request form
  • tick Contact request form
  • tick Live chat tool

Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without first informing you.

5. How we use personal data

Les données personnelles recueillies sur notre site seront utilisées uniquement aux fins précisées dans la présente politique ou indiquées sur les pages pertinentes de notre site. Nous n'utilisons pas vos données au-delà de ce que nous divulguerons.

Les données que nous recueillons automatiquement sont utilisées aux fins suivantes :

  • tick Statistics
  • tick Marketing activities (Preferences for website navigation)

The data we collect when the user performs certain functions may be used for the following purposes:

  • tick Communication
  • tick Presentation of quotes or proposals for our products and services

6. Third Party Data

If you transmit personal data to us about a third party, it is your responsibility to ensure that you comply with applicable regulations and laws relating to the protection of personal data, including your obligations relating to obtaining prior consent from individuals whose personal information you communicate to us.

In accordance with applicable data protection laws, you must ensure that you have provided the required declarations and obtained the explicit consent of the data subject, or that you have a legal basis for providing this information to us, explaining to that person how we collect, use, disclose and maintain their personal data, or by asking them to review our privacy policy.

7. Who we share personal data with

7.1. Employees

We may disclose to any member of our organization such user data as they reasonably need to carry out the purposes set out in this policy.

7.2. Other disclosures

We undertake not to share your data with third parties, except in the following cases:

  • tick if required by law
  • tick if it is required for any legal proceedings
  • tick to prove or protect our legal rights
  • tick to buyers or potential buyers of this company in the event that we seek to sell the company

7.3. Link to other sites

This site may contain links to other websites which are not under our control. We are not responsible for the privacy practices or the content of those sites. When you leave our site and access these third party sites, we encourage you to review their privacy policies and terms of use. This privacy policy only applies to information collected on the site www.saturne.ca.

8. How long we store personal data

We retain personal data for as long as necessary to achieve the purposes for which it was collected, as well as to comply with legal and contractual obligations. Once the data is no longer needed, we delete it securely.

9. How we protect your personal data

All data stored in our system is well secured and is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a violation of this agreement would result in termination of the employee.

To ensure the security of your personal information, we use the following measures:

  • tick SSL protocol
  • tick Access management - authorized person
  • tick Computer and data backup
  • tick Login and password
  • tick Firewall

We implement appropriate security measures to protect personal data against unauthorized access, misuse, disclosure, alteration or destruction. This includes the use of security technologies, strict access control procedures, and training of our staff on data privacy and security practices.

While we take all reasonable precautions to ensure that our user data is secure and users are protected, there always remains the risk of harm. The Internet as a whole can be, at times, insecure and therefore we are unable to guarantee the security of user data beyond what is reasonably possible.

10. Protection of Children's Right to Privacy

We attach great importance to protecting the privacy of children. This site is not intended for persons under the age of 13. We do not knowingly collect personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 without verifiable parental consent, we will immediately delete it from our systems. If you believe we may have collected information from a child under 13, please contact us so we can take appropriate action.

11. Your rights as a user

As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided that it is acceptable under the law.

You may choose to withdraw or change your consent to data collection and use at any time, provided it is legally acceptable to do so and you have provided us with reasonable notice.

11.1. Right of opposition and withdrawal

We are committed to offering you the right to object and withdraw your personal information.

The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

12. How to modify, delete or contest the data collected

If you would like your information deleted or modified in any way, please contact our Privacy Officer here:

Gaétan Brière

gaetanb@saturne.ca

(418) 873-3878

13. Cookie policy

A cookie is a small file, stored on a user's hard drive by the website. Its purpose is to collect data relating to the user's browsing habits. In general, cookies are secure because they only serve as reference points on your computer. By accepting a cookie, you are not giving us access to your computer or any personal information other than what you choose to provide to us. Other servers cannot read them or use them to transmit a virus.

We use the following types of cookies on our site:

  • tick Functional cookies : We use them to remember any selections you make on our site so that they are saved for future visits.
  • tick Analytical cookies : This allows us to improve the design and functionality of our site by collecting data about the content you access and engage with while using our site.
  • tick Targeting cookies : These cookies collect data about how you use the site and your preferences. This allows us to make the information you see on our site more promotional and targeted to you.

Most browsers automatically accept cookies, but you can usually change your browser settings to notify you when a site requests the installation of a cookie and to be able to refuse them on a case-by-case or bulk basis. Please consult your browser Help for instructions on changing cookie settings or deleting cookies.

You can also choose to disable cookies entirely in your Internet browser, but this may decrease the quality of your user experience.

14. Third-party cookies

We may use third-party cookies on our site to achieve the following purposes:

  • tick Monitor user preferences to tailor advertisements around their interests.

15. Modififcations

This privacy policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend our users to check our policy from time to time. Changes will be posted on our website or communicated directly to you by other appropriate means.

16. Liability

By accessing and using this site, you accept the terms and conditions of this privacy policy. If you do not agree to these terms, please do not access or use this site.

17. Contact / Responsible for the Protection of Personal Information

The person responsible for the protection of Personal Information at Logiciels Saturne is Gaétan Brière. This function corresponds to that of Personal Data Protection Delegate within the meaning of Law 25 on the protection of personal information. For any questions or requests relating to the Policy, you can send an email to the following address: info@saturne.ca.

18. Conclusion

At Saturn software, we attach great importance to confidentiality and the protection of personal data. We are committed to respecting applicable Quebec data protection laws and standards.